Product Questions

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How does studysync™ work?

studysync™ uses preset focus sessions to help you study in structured time blocks. Just flip the timer, and it automatically starts counting down—no apps, no distractions.

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Why wouldn’t I just use my phone?

Your phone is literally built to keep you distracted. Even if you set a timer, you’ll probably check notifications or scroll. studysync™ keeps you locked in—no apps, no temptations.

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What focus times are available?

studysync™ has four preset time blocks:

30 minutes → Perfect for deep focus sessions

60 minutes → Best for long study sessions

10 minutes → Quick tasks

5 minutes → Short breaks

It also has a custom mode for any time you need.

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Does it make noise?

studysync™ has 3 modes:

✔️ Silent Mode (Vibration only—perfect for libraries)

✔️ Low Volume Mode (Soft beep, 70-80 dB)

✔️ High Volume Mode (Louder beep, 90-100 dB)

Shipping & Returns

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How long does shipping take?

Orders are processed in 24-48 hours (excluding weekends). U.S. shipping takes 3-5 business days.

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Do you ship internationally?

Right now, we only ship within the U.S., but international shipping is coming soon!

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What if my package is lost?

If your order is delayed or lost beyond 10 business days, email us at support@studysync.com, and we’ll help resolve it.

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What is your return policy?

We offer a 30-day hassle-free return policy if you’re not satisfied.

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How do I start a return?

1️⃣ Email support@trystudysync.com with your order number and reason for return.

2️⃣ We’ll send you a prepaid return label (U.S. customers only).

3️⃣ Once we receive your return, refunds are processed in 3-5 business days.

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Do I have to pay for return shipping?

Returns are FREE for defective/damaged items.

For change-of-mind returns, a $5 restocking fee applies.

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What if my item arrives damaged?

Email us at support@trystudysync.com with photos, and we’ll send a replacement for free.